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Wow, this is a torrent of IPOs today. Investors / boards are wanting to get money out before things turn south I feel. Aside from that, I'm surprised how much it costs Asana on engineering R&D, for essentially a ticket management system. How does a team grow to ~300+ developers ($89M R&D) to figure out how to attach PDFs and videos to tickets, and email people when there's a change in status? (ok yes I'm oversimplifying a bit, but not that much) And (as with all such companies) how much they need to pour into Marketing/Sales to sell this thing. These above costs basically wipe out the gross profits by 2x. |
As with most of these companies, user-facing feature development is only a small part of the engineering workload.
I would assume the majority of those engineers are working on less visible tasks: Devops, build systems, infrastructure monitoring, security, backups and data integrity, internal tooling for customer support, billing and accounts management, and other critical but otherwise invisible tasks.
Duplicating the core 80% of Asana's features as a one-off product wouldn't be extraordinarily difficult. Scaling it into something that can operate as a business with hardened security, reliable data storage, consistent uptime, and reasonable internal tooling for customer service is where things get difficult.
That said, companies often go overboard with hiring in the run-up to IPOs or acquisitions. Excessive R&D spends can be fixed on the road to profitability. Restoring a company's reputation after a major data loss disaster or a security breach is much more difficult, so it's safer to err on the side of throwing too many engineers at polishing everything. If they can't scale revenues to match, expect the engineering workforce to be cut down significantly.