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by dx034 2130 days ago
I've been involved in debugging a bug in a software that occurred on Kubernetes cluster at the client site but couldn't be reproduced locally. Reproducing that is so much harder than a similar software installation. You have so many moving parts that it's pretty much impossible to create a test cluster with the same properties.

Also, with SaaS you can get access to log files, if it's installed on prem that can be heavily restricted by regulation.