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by aaronbrethorst 4615 days ago
Who are these disenchanted iPhone users? I'm not trying to bait you, I'm genuinely curious who you think will switch. iPhone users are generally considered to have the highest satisfaction of any mobile phone users.

http://appleinsider.com/articles/13/10/17/jd-power-ranks-app...

9 comments

Not to mention people who are price-sensitive. The iPhone and leading Android phones are very expensive, especially considering that they are locked into an exorbitant contract with a carrier. The Nexus 5 allows people to get first-class hardware and software at half the market price of most other phones and frees them from the tyranny of contracts.

For context, if our family of three were to buy only Nexus 5's and switch to T-Mobile's $30-per-month, unlimited-everything plan, we would save almost $100 per month over our current situation.

Contracts are an atrocity, and the Nexus program is the best way to circumvent them while still using superior hardware.

I'd say that a (sleight) majority of my friends have been unhappy with iOS7, and have expressed a willingness to explore Android now that the "big iOS upgrade" has already hit and they don't have much to look forward to.
I have seen my share of longtime iPhone owners complain loudly about iOS7. I can imagine a few of them switching when the opportunity arrives. Also, some carriers are not "subsidizing" handsets anymore; for upfront payment the low price and fantastic value of Nexus hardware has a huge edge over the iPhone 5C.
Many people also complain loudly about the latest Windows or the newest MacOS but they're not exactly jumping ship. Why do you think the case is different for iPhone users?
Mobile/appliance environment is much more portable, and many people invest less in it. A couple of ideas:

- Desktop devices tend to last much longer before being completely replaced (unless you're a gamer). Even if you change your desktop machine, you often keep your keyboard/mouse, external NTFS drives, etc.

- There are more platform-specific apps that can tie you to a certain OS, either because of the app itself mat not be available (Games?), because you'd have to buy it again (Photoshop?), or because of the investment in workflow (MS Office?) or data (iPhoto?) that you have already made for it.

Once a mobile platform reaches a reasonable level of availability of popular apps, it's essentially viable for anyone to switch to. Unless you are addicted to Hay Day or rely a lot on Paper, or something like that, it's easy to move to a new platform. That's why it's also crucial that aspiring platforms make it totally easy to port stuff, and here's a place where Microsoft has made a huge mess with all their awesome but somewhat restricted tools, and constantly moving goalposts and platform strategy (C#? .NET? Silverlight? XNA? WPF? WinRT? HTML5? C++? Native or Managed or /CLR or...? I don't even know anymore).

All that said, OSX and Macs are much more popular now than say 5 years ago, so there is some ship jumping. The cloud really is eroding people's attachment to they desktops, and that's the reason Chromebooks and even Linux have even a chance at reaching the mass market.

For one, phone upgrade cycles happen much more regularly than computer upgrade cycles, so there are more opportunities to switch.
Most Apple customers won't be switching as the customer satisfaction indicates. Apple is also more successful in pulling customers from Samsung than the reverse. Samsung is a better proxy for the market because they completely dominate Android sales. Nexus phones are only sold to "Android enthusiasts" and pretty much have no distribution.

>Among buyers who switched brands, Apple took three times as many from Samsung (33%) as Samsung took from Apple (11%)

http://tech.fortune.cnn.com/2013/08/19/apple-samsung-survey-...

Individual Android phones beat the iPhones, it's just that Samsung sells a lot of cheap phones too, so the JD Power methodology disadvantages them.

It's similar to the stats that looked at selling price that always favoured smartphone only corporations (Apple, HTC, RIM) and hid Samsung's progress.

"Samsung smartphones beat last three iPhones in user satisfaction"

http://m.computerworld.com/s/article/9241257/Samsung_smartph...

I'm switching to try something new, on a device well suited for no contract plans. I bet Nexus will steal more customers from Samsung than Apple though
I'm one. iOS 7 didn't solve any of the problems with iOS, it just made them look different. I'm tired of not being able to open things in the app I'd like (not Safari, not Apple Maps, etc). I'm tired of a useless home screen of apps that I don't really use--I'd rather have useful things displayed like I can on Android.

I do like Apple's hardware and it's build quality. I have a Nexus 4 for testing and it's nice, but its lack of LTE meant it wasn't going to be a daily use device for me.

The idea of a well-build non-customized Android device with LTE and NFC (so I can use a YubiKey with it) is very appealing.

iOS 7 is pretty universally loathed among people I know...
Me.

Recently began work on a mobile project where we deal with a few recent Android phones and tablets. I already bought myself a Nexus 7 and it's fucking awesome. I can't wait to drop the iPhone and get the Nexus 5.

Both have their merits but in the end it's the screens size to me. Make the iPhone thinner, give it a killer screen, and I'll go back but until then, Android.

Screen size seems to pull many people from iPhone. I find larger displays uncomfortable though (heavily using one handed) but it seems that people want that.

Kinda off topic, but what's the email client situation on Android? I don't use Gmail and the last time I used Android (ICS I guess), mail clients were from stone age.

So.. according to the discussion and screenshots of a couple of alternatives;

No. There are no decent email clients on Android?

No idea but I'm not too picky. As long as I can read it and search it I'm fine, so I just use the standard Gmail app. I like the larger screen because I want to have one device with all my music on it, with the ability to read on the commute.