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by ZeroGravitas 4615 days ago
Individual Android phones beat the iPhones, it's just that Samsung sells a lot of cheap phones too, so the JD Power methodology disadvantages them.

It's similar to the stats that looked at selling price that always favoured smartphone only corporations (Apple, HTC, RIM) and hid Samsung's progress.

"Samsung smartphones beat last three iPhones in user satisfaction"

http://m.computerworld.com/s/article/9241257/Samsung_smartph...