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I moved to Kobo because I bought my partner the Kindle Oasis and just after a year the battery couldn't hold a charge. I contacted Amazon and they would only give me 10% off a new device. I only found one person on the internet who was courageous enough to open one up. The screen was epoxied to the body with no way of opening the device without destroying the screen. So I got her a Kobo Libra H2O. Just as waterproof, significantly cheaper, and you can actually repair it. I ended up getting a Libra Colour for myself and love it. |
At one point, I had some issue with one of the Kindle while it was past 1 year. Amazon sent overnighted new Kindle for free when I was just hoping they give me some troubleshooting steps.
I stopped using Kindle about 4-5 years ago mostly because of all the bad press especially around them removing purchased books. Now I mostly buy paper books. I also use BOOX e-ink tablet to borrow books from library or newspapers. (BOOX is not ideal but there is no other choice of e-ink tablets that can let you use 3rd party apps, sadly.)