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by averageRoyalty 487 days ago
For the record, my Kindle died after 4 years and Amazon replaced it. That one died after 2 and they replaced it again - all free. Australian Consumer Law is required to be followed if they want to trade here. If you want respect, speak to your lawmakers.
2 comments

I thought 4 years is not bad at all but it’s even better because „consumer guarantee rights under the Australian Consumer Law, … don’t have a specific expiry date“ and „apply for a period of time that is considered reasonable having regard to the nature of the products or services“[0].

0. https://www.accc.gov.au/media-release/broken-but-out-of-warr...

ACL is fantastic, gotten my 2017 MacBook Pro 15" fixed multiple times for free even out of applecare, last time it was fixed, it was 6 years old. Had issues with the keyboard, and the screen. Seems to be a common issue with this model.

https://gregsamborski.com/macbook-pro-led-screen-discolorati...