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I'm torn. On one hand, I absolutely think that a capability available in the vehicle/device when you purchased it should be available for you to use, and not behind a software lock (heated seats, etc). On the other hand, an "upgrade" or 100% new software delivered via OTA (self driving, etc) seems a little more like it should be a separate thing. |
Features cost money, so I should pay for them. Wether that's via an option package (traditional) at order time OR via a software update (Tesla) after purchase doesn't matter.
BUT! As long as that feature doesn't have recurring costs to the manufacturer (heated seats), it should be a one-time fee, and transfer with ownership.
Something like self-driving, where there might be an active internet connection and server costs - I'm ok with a recurring subscription.
Examples... BMW tried to charge a subscription to use Apple CarPlay. This should be a one-time fee (baked into model price, or a one-time software switch). Same for Toyota (I think) who tried to make remote-unlock a subscription (this was basic key fob unlock - no internet hosting/app maintenance involved). Also crappy move from them.
Hacking otherwise reasonable software-locked features feels like theft to me. If you want the feature, pay for it. At minimum, I'd expect Tesla (or whoever) to void warranties on cars with these hacks applied (within the bounds of Magnuson-Moss Act in the US).