[kelnos]

Customers are not responsible for the company's business model.

I'm fine paying for software. And I'm fine with a subscription model if I actually get new things periodically during my subscription.

Put another way, if you sell me a static, unchanging piece of software (like a software update to enable heated seats), then that should be a one-time charge. If you sell me a self-driving package that gets regular updates over time, then I'm fine with a subscription.

(Self-driving software is a bit of a grey area, though. I should probably have to pay for new features, like "now it can drive on some more roads where it would previously disengage and require a human to handle it". But I should not have to pay for an update that fixes safety issues with existing functionality.)

[kortilla]

> But I should not have to pay for an update that fixes safety issues with existing functionality.

“I want free updates”