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user: edhallen created: 2011-02-26 karma: 76 Co-founder of Klaviyo, Team Engine submissions: 0 points | 0 comments 0 points | 0 comments From Netscape to Twitter 1 points | 0 comments 0 points | 0 comments 0 points | 0 comments 0 points | 0 comments 5 Triggered Emails your eCommerce Business should Send 3 points | 0 comments 5 Years of Black Friday Emails from Amazon (Different yet Consistent) 4 points | 0 comments 0 points | 0 comments 0 points | 0 comments 0 points | 0 comments 0 points | 0 comments An Email Manifesto (rethinking emails sent to customers) 3 points | 0 comments 0 points | 0 comments 0 points | 0 comments A Warning about Customer Lifetime Value 1 points | 0 comments Penicillin - Mass_Production 1 points | 0 comments In Defense of Judging Startups Based on VC Dollars Raised 10 points | 4 comments The Experience beyond the Product: An Intro to Customer Lifecycle Management 2 points | 0 comments Launching a Democratization of Data Science 1 points | 0 comments 0 points | 0 comments Our Show HN Aftermath: Lessons for Managing Users and Onboarding 3 points | 0 comments Customer Relationships on the Web are Broken (and CRM might be the answer) 2 points | 0 comments 0 points | 0 comments 0 points | 0 comments Show HN: Klaviyo - a new kind of CRM (not just for sales) 31 points | 10 comments Human Centered Design Considered Harmful 3 points | 0 comments 0 points | 0 comments A Blueprint for New User Onboarding on the Web 3 points | 1 comments The Curse of Analytics and the Big Data Hype 7 points | 2 comments