[eclipxe]

https://support.apple.com/en-us/HT201104

>If you need to access a file that you recently deleted, you might be able to recover it from iCloud.com. Sign in to iCloud.com, click Settings > Data & Security, then browse the list of files in the Recover Documents tab. Files will be removed from Recover Documents in 30 days.

[markjaquith]

So, I verified the bug, but this happened to a friend of mine (she lost gigabytes of data). And Apple Support tried to help, and couldn't, and as a consolation prize she got a Thunderbolt external drive. Which was particularly insulting. "We suck so much at handling your data, you should probably do it yourself!"

[droopyEyelids]

That is not particularly insulting. That is the support agent doing more than any other company to compensate for a fuckup.

Particularly insuting would be if they shut down your account after making the complaint, or something like that.

[_mikz]

Sounds solid. Did someone try it out?

[_mikz]

So I just tried it. Uploaded 200 MB file through web. Checked that my MacBook shows the .icloud file. Moved whole folder with it. Was gone from the iCloud web BUT my laptop kept downloading it. Also it is in the Settings > Data & Security.

So. What is the fuzz?

[jostmey]

I think this is a sync issue. What happens when the files are still uploading on one device, while being donwloaded on another. Will the files waiting to uploaded disappear?

[_mikz]

1) Other devices don't see the files that are still being uploaded

2) Tried creating a folder, uploading 200 MB file in it and moving the folder to to local drive. Works as expected. After upload finished, the folder reappeared with the file in it.

So, the files waiting to be uploaded won't disappear.

[netheril96]

This seems to contradict the claim in the article. Am I interpreting it wrong?

[madeofpalk]

I think you are interpreting it wrong. The article is talking about all your files are already in iCloud Drive, and then you get a new Mac and move stuff around.