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by fitandfunction
4869 days ago
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Yeah. Thanks for that. We've done some of this and we're seeing (a) or (c). We've kept going because we "feel" that there's something to be "fixed" inside a store. For example, discovering new products inside a store is really painful. Typical "big box" stores are >100,000 sq ft with >100,000 products. Want to find a "healthy snack that taste like wheat thins and goes well with cheese"? Well, we have a wall of a 1,000 products. What you're looking for might be in there somewhere. What do you think of this related problem? |
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If every customer walked in, grabbed exactly what they needed without looking at anything else, paid and left, the stores would probably make half as much money. It's common knowledge that "big brand" items in a grocery store go on the eye-level shelves because the distributors have paid more, and I remember reading that the ends of the aisles ("caps" maybe?) are super-primo real estate - that's why the ends always have Pepsi and Tostitos and big-name items. It's probably the same reason there are "impulse items" in the aisle when you check out. Oh, hey, yeah, I do need some gum, why not buy a pack.