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by LgWoodenBadger
95 days ago
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All software should provide something meaningful for anybody to diagnose, if they’re inclined to. It’s particularly bad in the (Apple) mobile ecosystem, including AppleTV. I have AdGuard Home but one of my spouse’s streaming services wouldn’t work. “There was a problem.” Gee thanks. Eventually figured out that I had to unblock a few hosts so it would work. Only found which ones by googling and finding some other poor soul who fixed it and documented it. |
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Apple is all about walled-off, locked-down, black box, just-works (when it does) etc. It's supposed to seem like magic. You're not supposed to tinker with magic, it makes it pedestrian. Apple as a brand is a lifestyle, a feeling. The slick, polished brand. Remember "I'm a Mac, and I'm a PC"? PC is where you tinker, and there is screws and nuts and bolts and jargon and troubleshooting etc. In Apple land, you just take it to a slick genius bar and they do their magic. Or you just buy a new one.
As a European I'm always baffled how Apple got so much market share among the actual techies and power users in the US. You do it to yourself by buying this stuff. It's for people who don't want to spend one second thinking about actual technical issues.