|
I've seen this story making the rounds, but this isn't news, is it? All self-driving companies maintain teams that make a decision when the cars get confused or stuck, and they report the number of such handoffs to NHTSA. Is it just that there are teams in the Philippines specifically? |
Lazy folks are framing this as "see, it's still humans!", like this awful article by TechSpot headlined "Waymo admits that its autopilot is often just guys from the Philippines": https://www.techspot.com/news/111233-waymo-admits-autopilot-...
1) "Often" is a gross mischaracterization. It's so infrequent you wouldn't believe. Nearly all rides are performed fully autonomously without human intervention. But "often" sure sounds spicy!
2) "its autopilot is just guys from the Philippines": no, it's not. A human is in the loop to help hint to the Waymo Driver AI platform what action to take if its confidence level is too low or it's facing a particularly odd edge case where it needs to be nudged to take an alternate route. This framing makes it sound like some dude in Manilla is remote controlling the car. They're not. They're issuing hints to and confirming choices by the Waymo Driver which remains in full control of the vehicle at all times.
Because lay people, even non-technically-sophisticated lay people naturally start wondering "well, isn't there some delay between a person in the Philippines and the car in the US? how could that be safe? what if the internet dips out or the connection drops?" Which are good and valid points! And why this framing is so obnoxious and lazy. The car is always driving itself.
They finally issued a correction in the linked article that makes it clear they're not remote controlling the cars, but the headline is still really slanted and a frustrating framing. When you ride in these things, you can see just how incredible this technology is and how far we've come.