| The real benefits come from eliminating fares. While I have never lived in a place with free transit, I have lived in places where it was possible to board trains without passing through fare gates and certain busses through the rear exit. It is amazing how much faster boarding is. They probably face some lost fares, but the benefit of faster travel times outweigh the cost. I also think that those criticizing free fares are disingenuous. None of those cities had problems with (insert stereotypical undesirable group) using public transit. If anything, there were fewer issues because everyone was more inclined to behave since there were more eyes on the trains and busses. EDIT: it's also worth noting that collecting money costs money. That's especially noticeable when upgrading to (or to new) electronic fare systems, but it's also true when using things like tickets and cash. It probably doesn't mean such in the cities I've lived in ($3+ fares), but I'll bet it accounts for a lot more in cities that charge $0.50 or $1 fares. |
IIRC the 50 cent fares allow them to still charge ridiculous fines for fare evasion, keeping the Queensland Rail rentacops in business.
Most non metro stations only have tap on pillars and no fare gates anyway, and I think the inner city fare gates that still exist are on the list for removal.
The 50 cents also allowed them to track the changing usage profile and justify it by the explosion of use. Its basically self reporting that you used the system, and the origin and destination of your trip. Otherwise they would need to install foot traffic counters at train and bus stations and still end up with incomplete data.
It wasnt just super popular, it was that the data showed such a dramatic uptick in usage, which carried over to numbers of cars removed from the roads etc.
Probably took 5 minutes out of my normal commute, and that's in reduced vehicle traffic, I don't use the system at all except to take my kiddo to the museum on weekends. Benefits tracked to all punters results in an absolutely untouchable policy change.