|
|
|
|
|
by smashah
614 days ago
|
|
I don't understand how someone can be barred from an airline because they got a better deal on it. At a certain point there must be an individual who would've been barred from every airline due to this at which point it becomes some sort of cruel punishment on an individual from a whole industry for really doing nothing illegal or wrong or causing a nuisance. Airlines shouldn't be allowed to barr people simply for skipping a leg on a flight, no matter how much it may annoy someone in management. |
|
Because they cause a truly stupid amount of inefficiencies and hassle with their desire to save a buck at the cost of everyone else.
I think American Airlines's marketing and legal teams dropped the ball as far as how they impressed the court of public opinion, as demonstrated by this very thread. "We couldn't make more money" will almost never speak to the common man.
But speaking as someone who's familiar with the aviation industry and flies very often, shenanigans like this cause tremendous losses of time and money when margins are razor thin.
A missing passenger means lost time trying to find that passenger which leads to flight delays. Once a passenger is deemed missing, their checked luggage if any needs to be offloaded which causes additional checks of the flight manifest and the cargo bay, leading to even more lost time and flight delays.
A seat unoccupied-but-occupied means that seat couldn't have been used to deadhead the crew for another flight, which can include crews from other airlines. This makes scheduling logistics even harder than it needed to be, leading to inefficiencies and in the worst case flight cancellations.
This all causes problems for people on the ground: The ground crew at the airports, the flight crew on the plane, the logistics team scheduling everything, and more. It's not just middle management that everyone here likes to flip off.
Also a coup de grace for the audience here: Someone skiplagging means the airline flies an empty seat that should have been occupied, wasting fuel. Skiplagging is bad for the environment.
I am very happy American Airlines won this, and I will say the same with any other airline. If you want to fly somewhere, buy a ticket specifically for that. If you engage in skiplagging, you are sincerely a greedy fucking bastard and deserve every blacklisting you get.