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by Aurornis
623 days ago
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> At Monzo, we experimented with some pretty wacky management structures at times. There was a period when our middle managers were basically just responsible for “pastoral care” of each employee. They were not connected at all with the output that the ICs were producing. It was totally insane and overlapped with our period of lowest productivity by far. Funny - I took a manager role where the company was trying this approach. I was the manager, but I wasn’t empowered to manage the team or their work. They had a lot of feel-good ideas about empowering employees and reducing the role of managers. It had the same result. Lowest productivity period of my career, for the entire company. It turns out there is some value to traditional management structures when implemented properly. Nearly all of the companies that experiment with weird management structure ideas seem to discover this eventually, and either revert to traditional management structures or they get built up in the shadows via social standing within the company. |
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"Productivity" is a nebulous concept in knowledge work. So unless you're referring to a factory with a very concrete, measurable output, this isn't particularly meaningful term.
How was the quality and employee satisfaction (as shown by solicited feedback or subjective anecdotes, plus attrition/turnover, etc.)?