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by settsu
623 days ago
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> Lowest productivity period of my career, for the entire company "Productivity" is a nebulous concept in knowledge work. So unless you're referring to a factory with a very concrete, measurable output, this isn't particularly meaningful term. How was the quality and employee satisfaction (as shown by solicited feedback or subjective anecdotes, plus attrition/turnover, etc.)? |
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Happiness was down too because everyone just wanted to work, but we had these obscure rules about who could decide what was worked on (not managers) that turned into roadblocks to getting anything done across teams.
This wasn’t a case where “productivity” was an abstract metric that wasn’t measuring the right thing. It was just gridlock where nothing was getting done because nobody was allowed to be empowered to direct things.