|
|
|
|
|
by gwbennett
665 days ago
|
|
Having spent 10 years as a Navy Nuclear Propulsion Operator on two different submarines operating the reactor plant, I can tell you I am not surprised by incidents like these. In order of importance:
1) Lack of sleep (it wasn't unusual to operate on no sleep over a 36-48 hour period)
2) Poor or insufficient training. Just because you are "trained or qualified" doesn't mean you know how to operate.
3) Poor or missing procedures (let's call it UI/UX for today's lingo). Many procedures were vague, and drawings were hard to understand. The Navy has a feedback system for this, but it often takes months/years to resolve. Having said all that, the issues pointed out in the comments and the article, including my comments, have existed for decades in the Navy. At some point, it comes down to the command's leadership and superiors to ensure these issues don't happen. A poorly designed checkbox is the last thing that caused this issue. |
|
When I worked for a DoD contractor I worked on a system that was designed to tighten one such feedback loop. The publicly-available copy regarding this unclassified effort [1] says that it was
> [a] framework for an end-to-end Change Request (CR) workflow system that will improve turn-around time and speed to the fleet. We are leading the innovation of a paperless cockpit through the design and development of an eFC mobile application that will provide responsive, reliable information for our aircrews on mobile devices at the touch of a button.
I thought that it was a pretty novel idea - it was certainly the most technically-progressive project I worked on when in defense contracting by a country mile. When I attended a program picnic at the Captain's house, however, I found no shortage of people who were skeptical of what we were building. When I pressed them for reasons why it basically amounted to "I learned what we have years ago and I don't want to change". Institutional rot is very real.
[1] https://web.archive.org/web/20240821032432/https://webdev.am...