[kbenson]

Not "most situations" for years and not at all for a bit now. AT&T fiber reselling in an area was always a stop gap until we could build out our own offering at that locatuon and offer a better and cheaper product of our own which is more profitable for us to people that were already our customers, which is a win for them and for us.

[lacksconfidence]

It might not be "most situations", but its certainly mine. I've been filling out the sonic form yearly for at least 5 years now. I'll say i do appreciate that it stopped offering me verizon. It always felt like a bit of a con for the frontpage to advertise gigabit, ask for my address, then give me a "success" page that only offered verizon. Unfortunately i suspect that with verizon not being offered it means sonic has decided this area isn't worthwhile and has stopped accepting customers (not going to fully out myself, but we have a bart stop and are not end-of-line).

[kbenson]

Depending on where you live, if we already serve some houses in the area (very possibly if we're advertising locally), then it's likely that your specific location is more costly to serve and is being delayed until we reach that phase of the rollout for the area.

Specifically, aerial deployment through telephone poles is an order of magnitude cheaper than underground unless you get in when the neighborhood is being built (which AT&T and Comcast often do, and get pre-wired to each house). My understanding is that we are trying to fill in the areas between that aerial neighborhoods we initially built out where we provide service, it's just slower. If the availability form shows service for houses in your city that seem to have service delivered through telephone poles then it's possible we'll get to you in the semi-near future.

If you live in the bay area have service through a telephone pole and we can't service you, then I'm not sure what's going on. My understanding is we've covered most the bay area, but honestly that's not my department...

[saagarjha]

Any plans to resell AT&T fiber in locations where you don't have service? (Asking not-so-transparently if you will come down to San Jose where I live…)

[kbenson]

That was the plan until AT&T pulled the rug out from the resellers, so it's not an option anymore, as much as we'd like to.

That said, I believe we are in San Jose, just mostly for aerial (telephone pole) locations. Below ground infra is much more expensive to serve, and historically we've focused on aerial for that reason, but I believe plans are moving forward to fill in the gaps in the areas where we already provide service with micro-trenching, so hopefully we'll be able to offer you something in the future.

[saagarjha]

I think our fiber comes from telephone poles. Would you be able to run another line on those?

[kbenson]

Not an individual line, but if the poles aren't full then theoretically we could serve the area. Until the poles are full its free to use with an accepted usage plan and engineering plans to show pole stress and load/tension, but each tenant has a section with a buffer between them and there's only so much room.

If you want to contact me through my email in my profile) and are willing to accept that my crazy personal inbox situation might mean I easily miss it), I'm willing to do some closer looking with your actual info.

[caseyf7]

This was in reference to Silicon Valley

[kbenson]

Yes. Sonic is not currently selling AT&T at all anymore as a new service, but we have existing customers on that product which can continue to use it. Where we are currently selling fiber, in much of the bay area and in Los Angeles now, it's our own product. Also, the vast majority of our current customers are on our own product and not resold AT&T fiber or any resold service from another provider.