[lacksconfidence]

It might not be "most situations", but its certainly mine. I've been filling out the sonic form yearly for at least 5 years now. I'll say i do appreciate that it stopped offering me verizon. It always felt like a bit of a con for the frontpage to advertise gigabit, ask for my address, then give me a "success" page that only offered verizon. Unfortunately i suspect that with verizon not being offered it means sonic has decided this area isn't worthwhile and has stopped accepting customers (not going to fully out myself, but we have a bart stop and are not end-of-line).

[kbenson]

Depending on where you live, if we already serve some houses in the area (very possibly if we're advertising locally), then it's likely that your specific location is more costly to serve and is being delayed until we reach that phase of the rollout for the area.

Specifically, aerial deployment through telephone poles is an order of magnitude cheaper than underground unless you get in when the neighborhood is being built (which AT&T and Comcast often do, and get pre-wired to each house). My understanding is that we are trying to fill in the areas between that aerial neighborhoods we initially built out where we provide service, it's just slower. If the availability form shows service for houses in your city that seem to have service delivered through telephone poles then it's possible we'll get to you in the semi-near future.

If you live in the bay area have service through a telephone pole and we can't service you, then I'm not sure what's going on. My understanding is we've covered most the bay area, but honestly that's not my department...