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by loloquwowndueo 802 days ago
“Ok, then let’s cancel all my accounts right here and now. Cut me a cashiers cheque for the remaining balance”.

That’ll get them to move.

3 comments

It's 2024. Here in Europe standard customer service would be: sure, need any help packing your bags?

Unless your account has a few million in it

How do you know it doesn’t :)
You mean me - what have I got to do with it?

The clerk would see your balance and probably lots of notices about being a high-net-worth individual etc on their screen

And I don't care about your bank balance :)

It won’t because they can’t verify that you are who you say you are in first place, so to them you’re just a scammer trying to socially engineer them. (Or at least that’s how they should be treating you if they were trained correctly.)
They're in a bank. In person. How can an SMS be considered safer than that?
The bank took photocopies of my id when I opened the account. Surely they can match that with the three valid government IDs I carry with me and that should be more trustworthy than a phone which might have been changed in the meanwhile, stolen or imei-spoofed.
Too late to edit above, so adding this here:

D’oh, didn’t realize the anecdote was about an in-person exchange at the bank, I skimmed the context too quickly.

My Grandfather did that (he was 80 at the time), he got upset that his bank would not take a cashier's check from another bank, even after calling the other bank to confirm it was valid.

He asked for his 60k worth of deposit in cash, apparently there are laws from the 30s that if you ask for cash they have to give it to you.

The bank ended up calling in police officer, who then confirmed that my grandfather was in the right, and they gave him the 60k. He stuffed it down his pants and drove to the other bank he used, with the police officer kind enough to follow him.

Funny story, but he is definitely on a list of people that that bank will not do business with.