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by _yb2s
1114 days ago
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The next version: When you touch an item in a photo you automatically buy it. There is supposedly a way to see that this is happening and cancel it, but that part of the interface isn't intuitive and attempts to cancel more often result in additional purchases. This cannot be turned off, and the new phone can't be used in the first place until you set up credit card billing. It also seems to trigger "automatically" and "by accident" very frequently. |
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Fortunately we got a refund from customer service the first time. The second time, I saw the email soon enough to cancel within the 2 hour deadline. (This was after removing all our payment info from the phone, which was the only way I could see to enforce that he couldn't do it again, but then someone made a payment and ended up saving the payment method again.)
I feel like it's only a matter of time before it happens again; at least the address is correct now so we'd actually receive the item if we were unable to cancel/refund.