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by wkat4242 1226 days ago
I think the biggest problem with Teams is the leadership's strategy.

They seem to be focusing on adding as many glossy features as quickly as possible. The quality, performance and consistency doesn't seem to be a point of consideration at all. Yet for a user who spends a lot of time in it each day, I really don't care about animated waves on top of my video, or this together mode. I just want it to work and not take ages to open, show stale status info until I click on a user, have choppy video, running my mac's fans on full blast, and be so cluttery that it's almost impossible to find back information we shared in chats in the past. And the worst thing for me: the information density is so low. These big bubbles around everything seem to care more about looking pretty than to actually show information and cause way too much scrolling. Slack does this so much better.

The Teams guys can learn so much from their VS Code colleagues. It's really weird how one company can produce one of the worst infamous electron apps and also the gold standard best one at the same time.

Ps and please, tell me what's going wrong. "Something went wrong" is ridiculous. And let me log into multiple tenants at the same time without switching.

3 comments

Pro tip: go to settings. In general, there is a "Chat density" setting. Change that to "Compact". Wish this was the default because it is so much better!
It's CDD, checklist driven development. When you are competing against another product in the enterprise space the people making the decision probably won't be using what you are selling often but they will look at the list of features, so money spent adding new features is more important and higher prioritized than stability reliability or any other nonfunctional requirement.
I see, but I doubt that makes sense here though.

The main selling point for teams is that it's free for existing M365 customers. Microsoft is aiming specifically at a "quick win" for IT managers to cut a competing product and replace it with something they're paying for anyway.

And usually the top would spend a lot of time in meeting themselves too, it's not something they won't be using themselves.

But I know what you mean, in our company the top execs have their own support team so they don't even know how bad our outsourced support is. A lot of production issues are streamlined for them because of this.

This resonates. Microsoft does this with a lot (not all) of their products. Its also my experience here in the Netherlands, especially how Microsoft does sales. Its always management who forces everybody to use these products against their will, especially as they come for free in their 365 package. Nevermind that is a pale imitation of an MVP version of their competitor.

For the decision makers, it doesn't really matter that the consequence is loss of work satisfaction and productivity. That is _their_ problem.

My regret is not finding out about this earlier in my career, in the future tooling will be an important consideration when choosing jobs, and I'll avoid orgs who are in an iron grip by Microsoft like the plague.

As someone who just moved to The Netherlands, this bugs me as well. Many of my interviews happened over Teams, which should have been red flag. Luckily, my IT department is small enough that we can use Discord for general chat and some video calls, if we don't need high resolution, but we still have to use Teams to interact with the rest of the company.
I recently tried edge to use the new Bing and I feel the same way. So many features, half of them buggy, and zero coherence throughout the app. (That said, few outright bugs although I assume I mostly have google to thank for that.) Not sure what it is about MS and features features features.