[wkat4242]

I see, but I doubt that makes sense here though.

The main selling point for teams is that it's free for existing M365 customers. Microsoft is aiming specifically at a "quick win" for IT managers to cut a competing product and replace it with something they're paying for anyway.

And usually the top would spend a lot of time in meeting themselves too, it's not something they won't be using themselves.

But I know what you mean, in our company the top execs have their own support team so they don't even know how bad our outsourced support is. A lot of production issues are streamlined for them because of this.