[AYBABTME]

Agreed. Expats don't remember the bureaucracy they had to deal with in their own countries, because they did it:

    - over the years
    - step by step
    - with the help of their parents

or simply their parents took care of most things when they were young/born/growing up.

Then they arrive in a new country and realize what it's like to administratively become a functional resident. You probably got your first bank account in your teenage, your national IDs as a newborn, etc. Then you move elsewhere and you need to create all these things from scratch and discover them also.

[nokya]

Fully agree. I will add two things.

First, most "digital nomads" who interact with the public administration and institutions (e.g., banks) are not standard customers. Employees often have no clue how to deal with them and many processes contain manual steps that require someone's validation or approval, and often target a very small group of individuals (those tasked with "dealing with" foreigners). It can slow down things.

Second, Portugal is particularly well known for having great ideas and conferences about digital transformation but completely lacks the ability to deliver within its own ranks. To its defense, most citizens cannot easily purchase services online, either because lack of money, or because lack of computer literacy/equipment, or because they don't even have an online payment mechanism. These factors greatly limit incentives for a rapid digital transformation, which incidentally, is precisely what digital nomads crave for.

The comparison with Switzerland was made earlier, it matches my argument: 1) widespread computer literacy and modern endpoint equipment 2) widespread access to online payment solutions 3) the population is used to pay-as-you-go public service (vs. all-inclusive taxpayer service expected by citizens in most EU countries). These combined greatly encourage the deployment of efficient online interfaces.

[ankushb]

Clearly you haven't been to the efficient country like Singapore, Switzerland.

[AYBABTME]

Off course YMMV. But that's not the rule in general.

I have recent experience with Korea which is overall quite efficient in fact, and yet it's still a struggle to figure out what I need to do, how to do it, and language barriers don't help.

[user_named]

If a Korean goes to your country and they only speak Korean, is it going to be easy for them?

[notch656c]

If they go to California places like the DMV will provide them a free Korean-English translator service. Under AB 60 an undocumented Korean could get a driver license and a free translator service to obtain it. If I am an undocumented immigrant in Korea will they provide a translator for me to get state ID as an "illegal" immigrant?

Honestly I would be shocked if you could point me anywhere else in the world where a Korean could be illegally staying, go to the motor bureau and not only get a free translator but get an official state ID and driver license.

https://www.dmv.ca.gov/portal/customer-service/interpreter-s...

[ornornor]

Swiss bureaucracy is expensive but it’s swift, easy, and very cordial. I’ve never lived anywhere that was so good on paperwork. Exchange my non EEU drivers license? A week flat and about 100.-. Getting a residence permit? 100.- approx and less than two weeks. Questions about your tax return or filing? An email to the cantonal tax office and you’ll get an (encrypted answer) within a few days.

That’s only about the government though, private companies are hilariously terrible at customer service or paperwork especially compared to US/Canada.

[soco]

You mean, private companies are "streamlining their customer service" or whatever the name of the day is. And it's not only in Switzerland, everywhere it's just incredibly hostile, to the point where you feel like smashing some office windows just because.

[ornornor]

It feels more like the general attitude is “you should be glad we’re letting you give us your money. Now shut up and go away.” You’ll never get an apology, never get an easy refund because they goofed up. No. You’ll struggle, waste your time, and get nowhere.

But I guess this is an EU thing compared to what I’m used to in Canada and the US.

[Gud]

Seconded. I moved from Sweden to Switzerland (Aargau) and I was in awe of how little nonsense there’s been.

[unity1001]

This is likely the best comment in this thread.