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I stopped using Amazon for shopping about two years ago, because of how they treat warehouse staff. I never thought to work at Amazon, because I heard from multiple colleagues, former employees, that Amazon is profoundly metric based; then the stories such as this, about burning out staff, and about the fake PIP process, began surfacing. |
Do you know what the working conditions are like at any of the million non-Amazon warehouses?
Of course not, there’s no media attention for Bob’s fulfillment in Wichita, Kansas.
Here’s the truth: your friendly neighborhood warehouse down the street likely pays its employees far less, with far worse benefits, less safe facilities, and similar turnover.
It shouldn’t be the job of consumers to police labor practices—we’re really bad at it and only care if the company is big enough to get NYT coverage.
This is the role of government and law. If we really care about conditions for workers, we need to focus our attention there.