[estaseuropano]

Not to be rude, but it seems you have strong opinions about things you know very little about. A good lithmus test: if you think the rest of the world is all stupid/ignorant/incompetent and misses something obvious, it is very very very likely that in fact you miss something obvious.

E.g. an app doesn't solve any problem for a restaurant because someone has to manage the app, manage data entry, show people his to use it, take decisions when to override the app ("they reserved for 20 minutes ago but didn't show up And that's our last table...") etc. This requires skills knowledge and guidance for everyone involved, And still much manual work to manage it. For. Big restaurant you would not be able to drop the greeter. In covid many restaurants have gone this route and many people actively avoid such restaurants.

E.g. jar of water - of course there's none, except for upscale restaurants where everyone orders wine, as the drinks are a major profit factor for most restaurants. Putting free water on the table will mean lower drinks orders.

[sytelus]

Yes, of course not an expert but I come across fair amount of business and spend more time on these observations than most people I know. Restaurants don’t have to build apps. They just have to sign up to apps that already exists like toast. I have been to restaurants who meticulously improve customer experience by eliminating all waiting and ones who don’t care. These ideas are not mine. I am surprised that restaurants don’t learn best practices from each other.

About glass of jar. Again, it may be you who may be speculating. I have been to ones who provide them and others who don’t. It’s just attention to detail. Customer experience should come first before all else. What you think of as coercion could very well might be ignorance.

[celdon25]

I hope you realize that the OP's issue has nothing to do with poor customer service, but rather the fact that they feel entitled to anonymously host whatever they want from a reputable cloud ASN. Oracle's Customer Service response omitted the reasoning. This tends to happen when the rejection is due to fraud detection, which itself tends to happen when using a VPN.

They may not be doing it for malicious purposes, but there's no way to be reasonably secure against that without blocking credit card transactions from masked locations (i.e. VPNs).

[cehrlich]

“I’m not an expert” is a bad starting point when you argue that everyone else is wrong.

It’s more likely that you’re just not aware of all the variables that influence a given situation.