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by sytelus 1525 days ago
Yes, of course not an expert but I come across fair amount of business and spend more time on these observations than most people I know. Restaurants don’t have to build apps. They just have to sign up to apps that already exists like toast. I have been to restaurants who meticulously improve customer experience by eliminating all waiting and ones who don’t care. These ideas are not mine. I am surprised that restaurants don’t learn best practices from each other.

About glass of jar. Again, it may be you who may be speculating. I have been to ones who provide them and others who don’t. It’s just attention to detail. Customer experience should come first before all else. What you think of as coercion could very well might be ignorance.

2 comments

I hope you realize that the OP's issue has nothing to do with poor customer service, but rather the fact that they feel entitled to anonymously host whatever they want from a reputable cloud ASN. Oracle's Customer Service response omitted the reasoning. This tends to happen when the rejection is due to fraud detection, which itself tends to happen when using a VPN.

They may not be doing it for malicious purposes, but there's no way to be reasonably secure against that without blocking credit card transactions from masked locations (i.e. VPNs).

“I’m not an expert” is a bad starting point when you argue that everyone else is wrong.

It’s more likely that you’re just not aware of all the variables that influence a given situation.