[celdon25]

I hope you realize that the OP's issue has nothing to do with poor customer service, but rather the fact that they feel entitled to anonymously host whatever they want from a reputable cloud ASN. Oracle's Customer Service response omitted the reasoning. This tends to happen when the rejection is due to fraud detection, which itself tends to happen when using a VPN.

They may not be doing it for malicious purposes, but there's no way to be reasonably secure against that without blocking credit card transactions from masked locations (i.e. VPNs).