[amir734jj]

I don't think azure-docs repo is the right place to ask for help/suggestions as maintainers are not very responsive because their sole job is to push internal docs to public docs. But I understand your frustration.

However, I believe you could have set up "public IP prefix" using azure cli. I do not think you needs a azure managed firewall.

Adding managed firewall just to have edge IP is like saying I want to add a outside patio to my house, sure let's add a security check point for the neighborhood first.

[hirsin]

This varies immensely by the product team. If you file a bug on the AAD protocol docs I have a self-enforced SLA of a business day (or less). And a CVP enforced SLA to solve it in 30 days. And I generally love the folks who do file bugs - they're engineers, and usually fairly savvy.

Other teams do get burnt out on docs though, especially when customers use them for abuse or free architecture help. My favorite was someone asking me how to use an Oracle product. I know our branding is confusing but it's not that bad... Is it?

[NoNameProvided]

> I don't think azure-docs repo is the right place to ask for help/suggestions as maintainers are not very responsive because their sole job is to push internal docs to public docs.

What place would you suggest? We had bad experience with Azure support we could never fight through on the first support line.

> However, I believe you could have set up "public IP prefix" using azure cli. I do not think you needs a azure managed firewall.

I don't have deep experience in networking stuff on Azure so my understanding can be wrong, but I think "public ip prefix" is just a group of continuous IP addresses what you can reserve. You still need to assign those to something eg a NAT Gateway. As far as I know you cannot assign them directly to an Container Instance.

[larrybud]

[Microsoft employee here, speaking for myself]

>> I don't think azure-docs repo is the right place to ask for help/suggestions This is correct -- The azure docs repo feedback mechanism (using GitHub issues) is primarily for providing feedback on the documentation itself. We try to make this clear via the buttons on the bottom of the page; one is for 'Product Feedback' and the other is for 'Feedback about this page'. I would agree that the distinctions can be blurry, but I see the three categories as: - Product Support: I need help with a product - Product Feedback: Product A is missing feature B, and I want you to add it - Documentation Feedback: The documentation is unclear, has a typo, or the example provided no longer works

For Product support, your best bet is to go through the standard support channel. I'm sorry that you didn't get a better response when you tried contacting support. Do you have paid support? If you're a large customer, you may get a dedicated customer support account manager. Additionally, there are community forums including https://docs.microsoft.com/en-us/answers/topics/azure-contai... and https://techcommunity.microsoft.com/t5/azure-compute/bd-p/Co... , which can also be used to submit product feedback.