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by larrybud 1728 days ago
[Microsoft employee here, speaking for myself]

>> I don't think azure-docs repo is the right place to ask for help/suggestions This is correct -- The azure docs repo feedback mechanism (using GitHub issues) is primarily for providing feedback on the documentation itself. We try to make this clear via the buttons on the bottom of the page; one is for 'Product Feedback' and the other is for 'Feedback about this page'. I would agree that the distinctions can be blurry, but I see the three categories as: - Product Support: I need help with a product - Product Feedback: Product A is missing feature B, and I want you to add it - Documentation Feedback: The documentation is unclear, has a typo, or the example provided no longer works

For Product support, your best bet is to go through the standard support channel. I'm sorry that you didn't get a better response when you tried contacting support. Do you have paid support? If you're a large customer, you may get a dedicated customer support account manager. Additionally, there are community forums including https://docs.microsoft.com/en-us/answers/topics/azure-contai... and https://techcommunity.microsoft.com/t5/azure-compute/bd-p/Co... , which can also be used to submit product feedback.