Every day I run into something Twilio could be doing to make development and tooling and workflows better for people who are actually using twilio for telephony.
Instead, they are spending their time, energy and acquisition dollars building "customer engagement at scale" which is a fancy term for spam.
the product is the communications. the people on the phone. reading sms. getting emails. the end user of twilio’s products probably have never heard of twilio and don’t even know their using it
... and it hasn't actually flopped. It just reached its level of... usefulness. As others commented a few weeks ago in a different conversation, Swarm had/has significant utility for smaller deployments, but K8S has sucked the air out of the (marketing) room. So life goes on, as does docker and Docker Hub. Many of us small potatoes users will continue to use docker until we can't, and then probably wind up on podman, or lxd. That will be OK too: as long as the work gets done. We survived the demise of Solaris Freeware, we'll survive this too.