Every day I run into something Twilio could be doing to make development and tooling and workflows better for people who are actually using twilio for telephony.
Instead, they are spending their time, energy and acquisition dollars building "customer engagement at scale" which is a fancy term for spam.
the product is the communications. the people on the phone. reading sms. getting emails. the end user of twilio’s products probably have never heard of twilio and don’t even know their using it
Thank you. Strongly agree.
Every day I run into something Twilio could be doing to make development and tooling and workflows better for people who are actually using twilio for telephony.
Instead, they are spending their time, energy and acquisition dollars building "customer engagement at scale" which is a fancy term for spam.