[xrstf]

Is it coincidence that comments are turned off on _all_ videos on YouTube[1] related to the redesigns?

What options do I as a "normie" have to give feedback? Is there really only one way, to use the ancient Bugzilla and hopefully finding a ticket somewhere?

[1] https://www.youtube.com/c/firefox/videos

[qalmakka]

Unpopular opinion: in this day and age, comment sections under blog posts and especially YouTube videos tend to turn extremely toxic so fast it doesn't make any sense to keep them open at all. I haven't seen any comment different than memes, FUD or trolling under a YouTube video in years.

[Ekaros]

Maybe there is good reasons why this kind of changes result in comments that are less than praising...

[diragon]

A <comments> tag would be a nice addition to HTML. I would happily block them all, except from sites like this where comments are the main point.

[ehutch79]

1) goto firefox.com 2) scroll to bottom, where most companies put contact info 3) click 'contact' or! 'file a bug' OR! There's a bunch of social media links.

[resoluteteeth]

> Is it coincidence that comments are turned off on _all_ videos on YouTube[1] related to the redesigns?

Many companies/organizations always disable comments because they don't want to have to moderate them.

[browningstreet]

Every UI redesign or logo/brand redesign yields an avalanche of negative feedback. It's understandable that they'd be looking for actionable feedback elsewhere.

[GekkePrutser]

They're not interested in any feedback.. The lack of tab separators was acknowledged by the design team yet still ignored.

[wearywanderer]

Projects like Mozilla and GNOME have naked contempt for user feedback and go out of their way to avoid and disregard it. They say we're all idiots who "want faster horses instead of cars". But really it's about power. If user feedback were valued, the personal whims of the "UX experts" would be accordingly devalued. And they simply cannot stand giving up that power.

[medstrom]

Let's not forget that when users can give feedback, many of them are harsh and entitled about it. See why some projects turn off the GitHub issue tracker.

[wearywanderer]

The last time I bothered to use Mozillas bugtracker, it was to report errors in the way Firefox was interacting with my screen reader. I had an utterly dispassionate tone, despite this matter being very important to me, because I had heard stories about Mozilla devs being very touchy and quick to take offense.

For my trouble, I was told that accessibility features on MacOS were a low priority (?!?) and nothing ever came of it.

[akoncius]

man, it sucks to see such stories. especially for such big scale projects/products accessibility should be high priority :(

[ergot_vacation]

This. Your overlords do not care what you think. Your overlords know what is best for you. There will be no feedback. There will be only compliance.