[wearywanderer]

Projects like Mozilla and GNOME have naked contempt for user feedback and go out of their way to avoid and disregard it. They say we're all idiots who "want faster horses instead of cars". But really it's about power. If user feedback were valued, the personal whims of the "UX experts" would be accordingly devalued. And they simply cannot stand giving up that power.

[medstrom]

Let's not forget that when users can give feedback, many of them are harsh and entitled about it. See why some projects turn off the GitHub issue tracker.

[wearywanderer]

The last time I bothered to use Mozillas bugtracker, it was to report errors in the way Firefox was interacting with my screen reader. I had an utterly dispassionate tone, despite this matter being very important to me, because I had heard stories about Mozilla devs being very touchy and quick to take offense.

For my trouble, I was told that accessibility features on MacOS were a low priority (?!?) and nothing ever came of it.

[akoncius]

man, it sucks to see such stories. especially for such big scale projects/products accessibility should be high priority :(

[ergot_vacation]

This. Your overlords do not care what you think. Your overlords know what is best for you. There will be no feedback. There will be only compliance.