Let's not forget that when users can give feedback, many of them are harsh and entitled about it. See why some projects turn off the GitHub issue tracker.
The last time I bothered to use Mozillas bugtracker, it was to report errors in the way Firefox was interacting with my screen reader. I had an utterly dispassionate tone, despite this matter being very important to me, because I had heard stories about Mozilla devs being very touchy and quick to take offense.
For my trouble, I was told that accessibility features on MacOS were a low priority (?!?) and nothing ever came of it.
For my trouble, I was told that accessibility features on MacOS were a low priority (?!?) and nothing ever came of it.