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by solosoyokaze 1882 days ago
They’re not just hemorrhaging employees, they’re hemorrhaging customers too. I know I will never give them money.

This looks like a fatal blow, not a place someone would want to work. I’m sure they’re hiring though so you could probably get a job there and ride it out to the end.

2 comments

> they’re hemorrhaging customers too

I doubt that, most companies could not care less about the internal affairs of their tools' companies, unless it impacts the tools' performance and featureset, something we still await to see regarding Basecamp, whether they can successfully plug the employee hemorrhage wound and get new employees working on the product.

they’re hemorrhaging customers too

No evidence of this whatsoever. A bluecheck on Twitter loudly proclaiming that he's not going to pay $99/yr for email (HEY) or never using Basecamp again doesn't count. Citation needed.

Bluecheck Twitter we’re the only people using Basecamp in the first place. They just destroyed their core market.
> most companies could not care less about the internal affairs of their tools' companies

Most might be broad. Lots of companies absolutely care about the interal workings of their vendors. They can and do make decisions on these kinds of factors, especially if a large contract is on the line or they are looking for that last thing to separate 2 viable candidates. All companies doing manufacturing in places like Asia are constantly being looked at by human rights organizations to ensure the employees are being treated as humans. Personally, I won't do business with companies like Uber (even with new leadership), Wal-Mart, etc based on things reported about them.

Sure, depends on industry, I was talking about tech specifically. And in tech, many might care, but most will not.
Apple, Google, Amazon isn't tech with their manufacturing in Asia? Uber lost a lot with revelations of the fratbro leadership and corporate culture. Theranos lost everything when people looked into the fradulent practices. Lots of tech companies have felt blowback because of internal policies.
Companies do definitely care about PR, however, and can easily get called out for associating with known bad actors.
Most companies do actually evaluate their vendors. Basecamp built a brand on “management” and just proved they’re maybe the worst in the industry at it. Only on HN are people supporting them. It’s a dead company walking.
What is it that you object to specifically that would motivate your decision not to do business with them in the future?
If a vendor we were working with lost a third of their employees, I would question whether that vendor would be a good long term relationship, regardless of what caused the exodus.
The founder’s egomania and the customer name list. I’m not going to give a company run by people stupid enough to put a bullet in the head if their own startup, any money.
I don't want to worry if my name is funny enough to be included in a list of jerks. That's ugly behavior and I don't want to have business with people that are looking for reasons to disrespect me.
I respect your position.

When I was a kid my best friend called my sandy toes because my last name was Santos.

If my name sounded like a Swedish curse word I wouldn’t be mad because a Swede laughed at my name.

Maybe part of healing division as humor and laughter. If we can’t take a joke we can’t share the connection of humor with others.

>If we can’t take a joke we can’t share the connection of humor with others.

As an adult that has spent their entire life hear the same old tired jokes about their name, I could easily see/sympathize with them for no longer being amused by something that would make a 10 year old boy chuckle.

It is one think to have a laugh at something unexpected. Such things happen. Trying to maintain such a list and to keep it around for years is another level of objectivizing that is far from professional.

In addition, if they are so easy to one's name, it is likely that they will try to look for other sources of fun: accent, looks, type of issue.