[wyclif]

they’re hemorrhaging customers too

No evidence of this whatsoever. A bluecheck on Twitter loudly proclaiming that he's not going to pay $99/yr for email (HEY) or never using Basecamp again doesn't count. Citation needed.

[solosoyokaze]

Bluecheck Twitter we’re the only people using Basecamp in the first place. They just destroyed their core market.