Hacker News new | ask | show | jobs
by OJFord 2044 days ago
Yes! Glad it's not just me. And no status page. (?!)
2 comments
jsiepkes 2044 days ago
I also can't find a status page and not so much as a peep from Backblaze anywhere. I pinged them on Twitter [1] to no avail. I like Backblaze but this has been going on for 3 hours now. You can't be down for 3 hours without any communication about it...

[1] https://twitter.com/JasperSiepkes/status/1329347119774375937

link
OJFord 2044 days ago
From the support page, I get the impression nothing will happen until 9am Pacific. Tickets have a 1d response time, and chat is Pacific working day with a lunch break.

Bottom of https://www.backblaze.com/help.html

I think they're all sound asleep, blissfully unaware of the day they'll wake up to!

link
slice-beans 2044 days ago
It doesn't reflect well on their monitoring/on-call setup that everyone else was paged before them, assuming they are indeed unaware.

Perhaps the first they'll know of the problem is when they read it on HN

link
doctorfoo 2044 days ago
yup, here desperately migrating to the regular b2 API...
link
zhan_eg 2044 days ago
Well, it looks like it is in the time frame of their scheduled maintenance https://www.backblaze.com/scheduled-maintenance.html -- Disregard, I got AM and PM confused :(
link
OJFord 2044 days ago
No, I saw that, but that says 3 pm not am.

Pacific time is several hours behind me in the UK and it's 11am here.

I don't think it was even Thursday yet Pacific time when this started.

link
jsiepkes 2044 days ago
Can't be because this has been going on for over 3 hours now. The timeframe is only 1 hour.
link