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by jsiepkes 2044 days ago
I also can't find a status page and not so much as a peep from Backblaze anywhere. I pinged them on Twitter [1] to no avail. I like Backblaze but this has been going on for 3 hours now. You can't be down for 3 hours without any communication about it...

[1] https://twitter.com/JasperSiepkes/status/1329347119774375937

2 comments

From the support page, I get the impression nothing will happen until 9am Pacific. Tickets have a 1d response time, and chat is Pacific working day with a lunch break.

Bottom of https://www.backblaze.com/help.html

I think they're all sound asleep, blissfully unaware of the day they'll wake up to!

It doesn't reflect well on their monitoring/on-call setup that everyone else was paged before them, assuming they are indeed unaware.

Perhaps the first they'll know of the problem is when they read it on HN

yup, here desperately migrating to the regular b2 API...