[mattgerstman]

We get it. The simple truth is we need to provide more than just storage to succeed in the marketplace. We rewrote our sync engine recently to make things much more performant and we're working on shipping more value to users with fewer upsells.

https://dropbox.tech/infrastructure/rewriting-the-heart-of-o...

FWIW you can turn off all the notifications in the preference panel.

[sugarpile]

(this sounds snarky but is not, I'm genuinely asking)

Which notifications option do I uncheck to stop from getting the popup asking me to upgrade to dropbox plus that I got this morning?

[mattgerstman]

Click the dropbox icon, click your avatar, preferences, notifications for most in app notifications.

TBH the whole point of Basic is to be a trial sku so I don't know if you can turn those off. We do want you to become a paying customer :D

[ProAm]

Call it Dropbox Trial edition then, not Basic.

[tomc1985]

> we're working on shipping more value to users with fewer upsells.

Glad to hear, though I really wish you guys had stayed as a storage company. You're not going to replace all the apps that I use Dropbox to bridge too, yet your apps seem to do their best to keep me in your ecosystem. Please stop that.

[Zippogriff]

I think where that's a losing proposition for them is that other ecosystems are more tightly integrated and generally a better deal, if that's what people want. Apple user with more than one device of any sort? $2.99/mo for the lowest tier of iCloud storage is a no-brainer, and everything will work with it, nothing to install. All-in on Gsuite and doing everything in the browser/Android/Chrome? Duh. No question what you use. Windows/MSOffice? I haven't used it but I bet OneDrive is pretty nice and well-integrated on there. Certainly they don't stop spamming you about it.

Those are what you pick if you want lock-in and bundled features. Dropbox and others are what you (used to) pick if you want to work cross-platform with a heavy focus on sharing real files, not tools. I think that's why the bundled tools strike so many as a bad idea: if we wanted that, there are more sensible options for it already. I get that they're kinda stuck trying it if they want/need huge growth, but it seems destined to fail, to me.

[ci5er]

Are you the guy (person) to talk to about feature/functions/satisfaction?

I've recommended or installed DropBox on over 200 SMBs over the last (close to a decade - I don't know how long specifically).

There are things you do great. There are some things you used to do great (or OK) but stopped. There are some not-great things. Compared to Google Drive (Which I have to use for some clients) and Microsoft One Drive (Which I have to use for some clients) and Box.com (which I have to use for some clients), I would prefer it if DropBox would simply solve for my technical and business needs (and I don't think, as an engineer, that they are that hard - I mean some of them you already did and removed).

I would love to talk. Please let me know if/how/when that could happen. If you are not interested, that is fine too. I am on the road for the next week-or-so, but just give me the sign, and I'd love to talk to you about your excellent core product.

EDIT: Oh! Ha - My email address is in my profile.

[Xavdidtheshadow]

I appreciate like. Like I said, y'all are doing a lot of great work and I do want to reiterate that I appreciate you posting and being here to answer questions.

I just wish the need for constant growth wasn't the reality of tech companies in 2020.

[notafraudster]

How much would you have to charge me to make storage workable for you? I will pay it. I currently pay for Dropbox "Plus" (at least I think, I do not have the mental energy to follow rebrands or renames. I pay you money to sync my files, anyway).

Currently, I am wrestling with the fact that I just bought a new computer and the initial sync took 2 days for ~100GB stored (because there appeared to be per-file overhead and I have a lot of small files). I would not call this performant.

When this finally completed, I discovered that actually I had not downloaded all my files, because even though I turned Smart Sync off, Smart Sync is still invisibly turned on. I learned this when I went to prep for a meeting and my IDE hung for 8 minutes when one of my project folders had to Smart Sync in the background. Again, I have Smart Sync turned off.

What I learned was that in order to turn Smart Sync off, you should ignore the Smart Sync settings, and instead sign into Dropbox.com, click Settings, (again, ignore the setting on that page that says Smart Sync is turned off), and turn off "Dropbox System Extension", which is actually the setting that controls Smart Sync. Then reboot, sign into Dropbox again, and let it go through a sync cycle.

As far as I can tell this feature mostly benefits boomers who think cloud is magical infinite storage, at the expense of people who actually have enough storage and want to use Dropbox for what it was actually good at.

[stingraycharles]

> How much would you have to charge me to make storage workable for you?

I think it’s not about the price you or I pay. It’s about living up to investors’ expectations. They don’t need to be “just profitable”, they need a massive cash cow and ride it out.

Storage is a commodity now, so no way to achieve it with that. They need more value-add, and apparently a “hub for your digital life” is what they decided it needs to be.

[notyourday]

> We get it. The simple truth is we need to provide more than just storage to succeed in the marketplace.

In the marketplace or as a public company with a crazy market cap?

[nyanpasu64]

Which notifications option do I uncheck to stop being nagged to pay for Dropbox if it's close to full?

[rikroots]

I don't know the answer to that. But if the Dropbox guys are looking for feedback then it was this nag message which finally made me empty everything out of Dropbox and move it elsewhere. Even after emptying, the site continued to nag me for a good month afterwards.