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by mp3jeep01 5586 days ago
We've used existing hosted PBX systems to run our phone systems in the past, and found them bulky and difficult to setup. We're targeting ease of use and quick setup - we aren't advertising that we have new features at our core, but the method of getting to those features and setting them up is a snap.
2 comments

I'm not trying to be argumentative and I don't want to talk too much about who we use (I wouldn't want to endorse or anything) but it took like 20 minutes to get up and running with them.

Have you worked out how you compare pricingwise to the RingCentrals of the world?

we're working with our telephony providers to keep the pricing as low as possible, and will also be adding a some new features soon to further differentiate.
How do you compete with someone like grasshopper.com ? They seem to have more features, are much cheaper for >500 minutes and I would imagine are just as easy to setup. Although, I haven't used either of you.

Then you look at something like OpenVBX, which would be significantly cheaper ($1/month for number, 1c per minute incoming) if you don't mind setting it up.

We're focused on usability as our primary offering. Setting up phone systems is major pain point for a lot of businesses, esp kinds that can't host their own VBX :)
grasshopper is easy to use and setup as well. set it and forget it. in fact, i actually forgot we were even using grasshopper until i saw this article.

if it is the same or better than grasshopper, you guys will do well in the smb space.