We're focused on usability as our primary offering. Setting up phone systems is major pain point for a lot of businesses, esp kinds that can't host their own VBX :)
grasshopper is easy to use and setup as well. set it and forget it. in fact, i actually forgot we were even using grasshopper until i saw this article.
if it is the same or better than grasshopper, you guys will do well in the smb space.
if it is the same or better than grasshopper, you guys will do well in the smb space.