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by kawsper
2557 days ago
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Using search engines sometimes feel like a lost art if you spend any time in Facebook groups, where people will ask mundande, simple, and easily Googleable questions. Sometimes I wonder if people do it to fill some sort of social need, and don't particularly care for the answer. |
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Facebook now has enough reach that it includes many people who don't know how to use technology properly. Finding an answer through Google takes a little bit of skill to frame the question and pick the result that will give you the answer.
Roughly 70% of adult Americans use Facebook [1]. This study [2] is from 2015, but it says that only a third of America adults are capable of medium-difficulty technical tasks, such as tasks where you need to '[evaluate] the relevance of a set of items to discard distractors'.
Remember, 20% of American adults have below basic or no literacy skills [3], which means they are not capable of tasks such as:
- "using a television guide to find out what programs are on at a specific time"
- "comparing the ticket prices for two events" [4]
[1] https://www.pewresearch.org/fact-tank/2019/05/16/facts-about...
[2] https://www.nngroup.com/articles/computer-skill-levels/
[3] http://www.ala.org/aboutala/offices/literacy-all-adult-liter...
[4] https://nces.ed.gov/naal/perf_levels.asp