[klez]

Tell that to my dad. He just picks up the phone and asks me why the printer is not working. On an OS I don't even know how to use, for that matter.

Also remember, I can find a vastly greater breath of information cause I can search in English. He can't. Now that I think of it, this may even be a counterpoint to "just Google it".

[zrobotics]

Don't worry, my parents still call me for things like that, and they don't even have the excuse of being non-english speakers. I will say, if you have the time, set your folks up with something like Linux mint: my step-dad somehow mahaged to get malware on a Mac, and it's much easier for me to keep an identical Mint VM around so I can walk him through everything screen-by-screen. Honestly, setting up their new printer was harder on my mom's Win10 machine, which greatly surprised me.