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by solidasparagus 2556 days ago
HN seriously overestimates the technical capabilities of the average person.

Facebook now has enough reach that it includes many people who don't know how to use technology properly. Finding an answer through Google takes a little bit of skill to frame the question and pick the result that will give you the answer.

Roughly 70% of adult Americans use Facebook [1]. This study [2] is from 2015, but it says that only a third of America adults are capable of medium-difficulty technical tasks, such as tasks where you need to '[evaluate] the relevance of a set of items to discard distractors'.

Remember, 20% of American adults have below basic or no literacy skills [3], which means they are not capable of tasks such as:

- "using a television guide to find out what programs are on at a specific time"

- "comparing the ticket prices for two events" [4]

[1] https://www.pewresearch.org/fact-tank/2019/05/16/facts-about...

[2] https://www.nngroup.com/articles/computer-skill-levels/

[3] http://www.ala.org/aboutala/offices/literacy-all-adult-liter...

[4] https://nces.ed.gov/naal/perf_levels.asp