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As I've mentioned before, one of the interesting things I like to study in a casual way is the effect of social community structures on behavior. At this point it is not terribly controversial that modern social media systems encourage shame storms, via things like easy "viral" sharing, the existence of moderation systems that can be used to nuke any attempt to defend oneself out of existence, and the way modern social media encourages cheap virtue signalling by its nature (if nothing else, because there isn't really a way to demonstrate an expensive commitment to anything, everything is cheap words). So, as an interesting constructive exercise rather than just bemoaning the situation, how could a social system be engineered in a way that it might address the staggering ease with which this sort of shame storm arises, feeds itself, and flings itself against individuals? You can either start from an existing system and try to tame it, or start from scratch. It's worth thinking about both because it's fun, and because the people who may actually someday fix it may well be here. |
We've explored so little of the design space.
If I had to hazard in extrapolating from only a few data points, it seems that shame-storming behaviour correlates with (a) how easily you can reshare without thinking and (b) how easily you can reshare without context.
It would be fun to brainstorm all the possibilities for how we could be communicating online differently. Here are a few stupid ideas I've thought of; I'm sure there are millions more and I'd love to hear yours:
* You have to wait at least 30 seconds before you can hit the reply or reshare button.
* Short or low-information comments are discouraged; if your comment is short or an exact duplicate of something previously written (e.g. a common insult), it's blocked or you have to wait longer before posting it.
* You must listen to your comment read back to you aloud before you can post it.
* Even when reshared, your comment is always presented together with, and close to, the content of the original source article so it's hard to ignore the source.
* You have to correctly answer a simple question about the article before posting a comment on it. A Norwegian newspaper tried this (https://news.ycombinator.com/item?id=14883842).
* After you've gone back and forth a couple of times with the same person, the only option presented to you is to make a voice call directly to that person. You can't just type text at them any more.
* Variant: after a thread gets long enough, you can't type text any more. You must record yourself speaking.
* Every comment must be approved by its parent. (If you never approve replies, then your threads aren't interesting to read, and maybe you get a reputation for never approving, so no one will bother to reply to you.)