This made me laugh because it's maybe the first negative piece that I've ever seen about Stripe that wasn't "they stopped processing my payments for reasons that I don't like". The delivery is very good.
that wasn't "they stopped processing my payments for reasons that I don't like"
If you are a business that depends on a given payment processor, when they suddenly stop processing your payments and/or hold back funds without warning, it can be a deathblow if you're bootstrapping. I wouldn't be so cavalier when you're talking about taking away people's livelihoods, especially because these things often happen without explanation or evidence of clear violations of TOS by the merchant.
We recently experienced an issue where a recurring subscription in our service was double charged to one of our client's credit cards. It took me three attempts communicating with their customer service before they determined that it was indeed a bug in their service and offered an apology. From our side it was like pulling teeth running through the event log and getting dismissed by their support team. I am still surprised that there was no greater public announcement since this kind of event should never happen with your payment processor.
If you are a business that depends on a given payment processor, when they suddenly stop processing your payments and/or hold back funds without warning, it can be a deathblow if you're bootstrapping. I wouldn't be so cavalier when you're talking about taking away people's livelihoods, especially because these things often happen without explanation or evidence of clear violations of TOS by the merchant.