[twblalock]

The stock will come back, just as Wells Fargo, United Airlines, and Intel stock came back after their scandals.

Facebook in particular will come back because there is no alternative social network with nearly as many people on it. The fundamentals of the business aren't really at risk -- most of the users will stay. The impact of potential privacy-related regulation is already priced in to a large extent because everyone already knew that GDPR was going to happen before this latest scandal broke, and Facebook was already prepared to comply with it. I doubt the US Congress in its current state would pass anything as strict as that.

[raiyu]

It's true that many companies come back from scandal but it really depends on the impact to the bottom line. Chipotle had tremendous negative press years ago from food poisoning issues and hasn't recovered since. Even though the number of instances are in the single digits compared to millions of burritos served on a monthly basis.

With social media boycott campaigns it's hard to separate the noise from impact on the bottom line but with recent stories of Uber and what was occurring behind the scenes, the #DeleteUber campaign actually did have a negative impact on the bottomline that was felt and was definitely a huge driver for the board moving to remove Travis which is underreported as everyone instead focuses on the drama that occurred as that sells as a better story from the press side.

With Facebook it will really be about how many people truly delete Facebook.

The difference of course is that every Uber user was generating significantly more revenue on average than the avg Facebook user, so the number of users that delete Facebook would have to be much more significant.

Also interesting, is what is the global response. Is this localized to the US, are many people globally doing the same thing?

If it doesn't impact the bottom line through a massive amount of users deleting, then the stock will bounce back well before the next quarterly earnings report.

[thisisit]

The question always is - Does the Average person own the problem(or care) to actually do something about it?

Most of the examples from above - Intel, UA, Wells Fargo etc had serious issues. But the average person didn't own the problem. Today if you talk to an average person about Intel's issues they will respond - Is my laptop/pc working without issues? If yes. Then I don't care, let Intel come up with a patch.

Chipotle on the other hand was a case of customer's owning the problem. In people's mind having a burrito from Chipotle posed a health risk. Hence, the bottom line impact.

If you tell an average person, and I did try, about how Facebook sold their data and the issue with Cambridge Analytics etc, they dint seem to care. The reason is while Facebook did let CA misuse the data, it didn't really "force" people to share their data -- this is an actual quote from a non-technical user.

So, as far as an average person is concerned, the question is - will Facebook change it's structure to make it difficult to share their location, last meal etc for some likes? If not, then they don't care.

[pyjammas]

You're quite possibly right, but don't underestimate the huge difference between 'some friend telling them about risks' and 'media hysteria'.

[pyjammas]

> Chipotle had tremendous negative press years ago from food poisoning issues and hasn't recovered since.

Chipotle is an excellent example of how this might affect Facebook.

I think Chipotle could have recovered from this scandal if not for the fact that many people were already less into the 'chain restaurant' thing (in particular 'millennials', I remember reading somewhere).

Of all the people I know, a shockingly small percentage actually uses Facebook actively. And just looking at my FB feed, it's become a ghost town compared to what it used to be. Many have moved to WhatsApp/Telegram/Snapchat/Instagram/etc. for their regular interactions, and mostly use Facebook for overt marketing/self-marketing purposes, if at all (events, business pages, etc.). And there's a surprising amount of grumbling about WhatsApp and Instagram being owned by Facebook, by people who I wouldn't characterize as the 'type' for this kind of grumbling.

The fact that Facebook is still used for some things, and that they own WhatsApp/Instagram might end up saving them, but I still wouldn't be surprised if, similar to the Chipotle situation, this is just that last push that many people need to ditch the FB ecosystem, or at least actively look for alternatives. And so far I get the impression that the WhatsApp/Instagram 'moats' are much more sensitive to disruption than FB is, or used to be.

[twblalock]

I think Chipotle was overvalued before the scandal. It was expanding rapidly and became a fad stock. I think Facebook was fairly valued, and trading at a reasonable PE ratio compared to other large tech companies.

Online privacy is too abstract to cause a visceral reaction of disgust in the average person, but food poisoning scandals can do that, especially to parents or people who recently ate at the restaurant. (Actually, framing the Facebook privacy issue as one involving the endangerment of children would probably get a lot more traction among the general public than the current media narrative.)

[ams6110]

Funny thing about Chipotle, I never stopped eating there because I guess I felt that serving food not loaded with preservatives might come with a slightly higher chance of gastric disagreement. Sort of like shopping at a farmers market. The food is fresher, but you're a little less certain about safety because it hasn't been bleached, gassed, irradiated, pasteurized etc.

[aws_ls]

>With Facebook it will really be about how many people truly delete Facebook

Its also about action seeding, for later events. With each strike like this some people leave and its likely they are early(ish) adopters, and also likely that they are opinionated ones (just my theory). So their leaving reduces the quality of the network, for the bulk of passive users. And I know (anecdotally) few passive users. People who just read and never do any comments or likes. So the value of the network goes down for them. And they may then spend lesser time. Or may have lesser satisfaction. So network effects brought it to where it is, and they also work very well in the other direction.

On the other thread on HN today, on WhatsApp founder, I wonder if they wouldn't have sold to Facebook (of all the players), what would have been the social media landscape be like today?

I am just hoping, like I am sure many others on HN, that this event finally seeds an open social network, which works like emails do.

[heedlessly2]

for Facebook to really die, the users will need to move to something else.

They need to move toward Snapchat in droves or another social media alternative.

MySpace died because of Facebook.

Digg died because of Reddit.

AOL died because of ATT, Verizon, Comcast, TWC/Charter, etc..

[aws_ls]

I agree, another option is needed for a previous social network to die. Hope whatever is the next one is a federated one, that works like emails (SMTP) under the hood.

[spyspy]

Disclosure: I bought more FB today

You covered the fundamental reason why Facebook _could_ suffer from this but I believe it won’t. Uber is very easy to ditch because it has well-known competitors that are just or almost as good and readily available. And uber doesn’t have years of photos, friends and interactions that I’d be losing.

[heedlessly2]

Facebook is good for loosely connecting with acquaintances.

But for real friends, you will always keep in contact no matter the medium.

[pksadiq]

> Disclosure: I bought more FB today

May be you can consider the moral side of what you are doing, if you care.

This makes me really sad. People say, they care about privacy - theirs and others'. But they are okay making money investing for the same.

[twblalock]

How does investing in Facebook stock help Facebook? It's not like Facebook gets the money. The guy you buy the stock from gets the money.

You know what would do good in the world? Invest in evil companies and use the profits to fund advocacy against what they are doing. Turn their success against them.

But if you refuse to invest in companies you don't like, it makes no difference to them at all.

[pnloyd]

It may not put money in Facebook's pocket but.. Last time I checked Mark Zuckerberg is Facebook's CEO and largest shareholder. I imagine that taking actions that devalue the stock and therefore his net worth are bound to influence his decisions (and therefore Facebook's)

[cwilkes]

It isn’t so much as “helping” a company but rather putting your money where your mouth is and refusing to make a personal profit off a company you don’t agree with.

[twblalock]

That only hurts yourself. It results in no benefit to any cause or harm to the company you don't like.

[deepbreath]

> How does investing in Facebook stock help Facebook?

Buying stock increases demand, thus increasing the price of a stock unit. That, in turn, benefits those who own it (which I'm guessing is primarily the CEO and the shareholders)

[imichael]

Agree it depends on the bottom line. But if this makes people more skeptical of things they see on Facebook and reduces the effectiveness of ads on the platform then it could be a problem.

[heedlessly2]

Travis Kalanick resigned because his mother had recently died. The media frenzy was just noise.

[stochastic_monk]

I hope this sticks. My family is quitting it, after thinking I was odd for not being on it the last few years.

I don’t like being a product. Yes, Google products still make money off me, but I try to minimize it, and they’re at least slightly less callous.

[tjr225]

> I don’t like being a product.

I'm right there with you. I try not to use Google products either...I guess probably the only one I explicitly use still is Waze...there needs to be a mapping/traffic alternative.

[ekovarski]

I find I use Waze far less frequently or only for the last leg of the trip to find a nearby parking lot; Judging by the lack of fresh reports for road issues or speed traps, I'd say more folks might also be using other products. Their ads are also annoying esp when you are navigating your last leg of the trip and need to concentrate and it shows irrelevant ads.

[sigstoat]

> ... they’re at least slightly less callous

or at least better at not getting caught.

[xbmcuser]

Why is a social network needed. Maybe because I am mostly a loner so I don't get it. I was on Facebook for few years as more people that I knew got on it just made get off it.

[jedberg]

I like Facebook to keep up with friends who I don't get to see very often. One on one communication with everyone would be untenable. The broadcast nature of Facebook (and Instagram) makes it perfect for keeping up with what my friends are doing.

For example, I literally haven't seen some of my high school friends since we graduated 22 years ago, but I know all about their kids and families and their recent successes at their jobs. I like knowing that I'm still connected to people I spent literally every free hour with in my youth.

It's especially salient for me because Facebook didn't exist when we graduated. Many of them I've only reconnected with in the last 5 to 10 years, so I remember what it was like when we didn't have Facebook to keep in touch.

It has real value for me.

[jogjayr]

> I like Facebook to keep up with friends who I don't get to see very often...For example, I literally haven't seen some of my high school friends since we graduated 22 years ago, but I know all about their kids and families and their recent successes at their jobs.

Why is that so useful though? If they were really important to you personally, you'd have kept in (active) touch with them. If you don't live in the same town as them, then you're not likely to encounter these people outside of a reunion.

I'm not trolling or criticizing, I'm genuinely curious why "staying in touch" in this way is so valued. I can see the value of LinkedIn (it's always possible you may develop business or professional relationships with passing acquaintances from your past and I take care to prune my connections occasionally) but the draw of FB is a bit mysterious to me.

[jedberg]

I can't really describe it, other than to say it makes me happy to know that the people I grew up with are thriving. That all that time we spent together in our youth was building a strong foundation for ... something.

[carlmr]

Also to add to that, when I travel for my job, or just travel in general, I sometimes have one-off meetups with people I haven't seen in ages.

[ams6110]

I've also gone 20+ years not seeing friends from high school and college. I suppose I could be more informed about their lives, and they about mine, if I were sharing that stuff on Facebook. But I also think that if any of us really cared, we'd take the time to make a call or send an email every once in a while. A few of us do, but mostly we don't. If that effort is too much, how important is the friendship?

Facebook to me feels like those xeroxed summary-of-my-fantastic-year letters that some people stick in their Christmas cards. Mildly interesting, maybe, but also kind of tacky and pretty impersonal and low effort.

[jedberg]

I interact with at least 100 people on Facebook in a month. I suppose I could switch the time I spend on FB with phone calls, except that would require us to be available at the same time, and also, I use FB in very short bursts between my regular life. I'd be making a bunch of one and two minute phone calls.

The asynchronicity of the service is what enables me to keep in touch with so many friends.

[dagw]

But I also think that if any of us really cared, we'd take the time to make a call or send an email every once in a while

The secondary role Facebook fills for me is as an address book with up to date contact info for all these people.

[asteli]

I'm not a loner, but I did find that it wasn't that hard to adjust to not having FB. One imagines all the things you'll miss out on by not having it, but honestly, you don't need to see what the deepest crevices of your social network are up to.

People you're actually close to matter 100x more, and you're going to stay in touch with those people regardless.

[ekovarski]

Very true, wasn't there an adage about to find out who your real friends are just post that you need help moving and see how many show up. It's like being a cable cutter, at first you think you will miss out on a lot but you quickly realize that it ain't so bad and that the world didn't end.

[gnode]

I also find that (at least in my social network) many friends don't broadcast their lives (and rightly so), so you need to talk to people anyway to get the real picture. What you see in a social network is limited to content that people want to broadcast.

[ams6110]

I don't get it either. Email has always worked just fine for me to stay in touch with friends and family.

I have a Facebook account that I set up for some service that needed it for a login. But I've never used it beyond that.

[hirundo]

For the same reasons that you're here on the hacker news social network.

[OrganicMSG]

People will now be looking to jump and developers just got a huge motivation to build alternatives. Facebook will survive for a while, but I think we may be seeing their high water mark.

[tanilama]

Using their messenger app, not the main app.

[itronitron]

facebook is no longer filling the need so an opening is created for some young upstart to fill and draw away its user base, the larger the gap the more potential there is for the next gen to _myspace_ facebook

[asteli]

Why do we need a social network with so many people on it? What is the unique utility of Facebook? The ability to monitor and feel a vague sense of presence from the periphery of your social sphere?

It's definitely not about social fulfillment.

[Erlangolem]

I think the scandals will keep coming, the media will keep banging the drum, and I think people will demand regulation. A few techie libertarians won’t even be heard amidst that noise.

People already have had serious reservations about how fast things have been changing, and if you think that death by robot car and privacy violation by social media isn’t going to create a backlash, you’re not reading your history. It won’t help the tech sector that “old media” has everything to gain by keeping this dripfeed going.

This is a first wave, and while it will recede, there are more and bigger waves to come.