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by gyardley 5770 days ago
Seriously. The maitre d' isn't a public official in charge of a public or legal duty - this isn't a building inspector we're talking about.

I suspect any bad feelings around tipping the maitre d' for a table come from lack of knowledge of the custom - someone who doesn't go to good restaurants regularly or is from another country where customs are different.

2 comments

It's not a tip. A tip is what you pull your wallet out and count your bills for while giving it to the person. This is a bribe you secretly slip someone because you're circumventing the normal wait every other patron must endure. You're not "following a custom", you're secretly taking advantage of one person's greed and everyone else's patience and trust. If you did this at the DMV your fellow motorists would probably murder you in the streets.

You do this in Mexico to get out of traffic stops. Is it a cultural custom designed to get preferential treatment? Yes. But it's also called bribery.

Pulling out your wallet and counting out the bills while giving it to the person? I certainly hope that's not how you tip in a good restaurant.

There's a reason why your check comes in a little folder that can discreetly hold cash. It's the same reason why you don't hand the money to the server directly and why you show some tact when approaching the maitre d', and it's got nothing to do with 'bribery'. Splashing around money indiscreetly has always been gauche.

then, why is it done under the table?
To protect the illusion of fairness displayed to diners who get line-jumped.
That money doesn't go to the business, it's pocketed by that one person.
Same for table tips - the owner gets no additional money if I tip the waitress well for attentiveness and competence above and beyond the standard for that class of restaurant.

Look at it this way - the owner has X tables and Y seatings per evening. Let's say P is the number of people who want tables, R is people with reservations, and S is the number of people who show up looking for a spare table. So long as S > XY-R (which implies P > XY), the manner in which customers are selected from S doesn't really matter that much[1].

In fact, "willing and able to tip hostess" is not a bad customer differentiator - the subset of customers who are willing to pay for a seat are more likely to be willing to spend big bucks on the meal and are more likely to be in a hurry (possibly letting you turn that table an extra time if you're lucky). It's only really a problem for the owner if the hostess is ignoring more clear signals that the guy's a big spender.

[1] - Since Most Valuable Customers likely have reservations or would get preferential treatment without tipping the hostess.

So, that should be X plus Y above. Apparently plus signs are HN-ese for italics.
I agree, but that's precisely why the maitre'd has an interest in protecting his reputation: it may have repercussions on his relationship with the restaurant owner/employer. Do you think the guy accepting the tip wants diners going to the owner and complaining how they waited an hour to be seated while a tipper line-jumped?